For years small electricity, gas and water retailer and resellers have managed to run their utility business using spreadsheets and add-on’s to legacy accounting systems. However, if you find this solution isn’t working for you, your staff, the regulators or your customers anymore, Utilmate is the solution for you.
Utilmate is a leading subscription billing, collections and customer management service for companies wanting to offer customers modern products and services, regulators a robust and compliant system and you and your staff a user friendly and intuitive solution they all demand.
Utilmate is available where, when and how you want it. You’ll no longer be tied to the desk.
All key invoicing and collections processes are fully automated. Just keep an eye on exceptions using the user friendly dashboards.
User friendly dynamic searching allows customers, contact, sites and meters to be found quickly and easily.
All customer, contact, accounts receivable, credit control, site, meter and usages information in one place.
Each interaction with the customer recorded and follow up activities managed.
Your most important piece of correspondence with your customer. Take our out-of-the-box template and customise to you own brand.
Invoicing, receipting and adjustments updating customers in real time. No delays.
Automated collections paths, varying for different customer groups and all activity.
Let your customers view and manage their own accounts. Usage, invoices and payments all available to them.
A range of maintenance functions for you to control system set-up and outputs.
An extensive range of useful and insightful reports produced daily, weekly and monthly.