If you’re a body corporate managing your own owners and tenants, let Utilmate ensure it is done to the highest quality and as efficiently as possible.

 

 

Advanced meters  

Advanced meters mean you will be getting a constant stream of interval data. This needs to be bundled up based on the time of year, week, day and even allow for public holidays to establish the correct tariff.

There may be both import and export (solar) meter present and one or more gate meters with common area’s to measure.

Advanced meters  

Unbundled billing to allows customer to tell how much relates to the embedded network, how much to the distribution network and how much is for the electricity they are using. It is increasingly important for customers to see if they are to make an informed decision about changing retailers.

Concession cards  

Concession cards are widespread in Australia and each state has their own rules and provisions for dealing with them. As a billing agent, you'll need to calculate the concession amount and either show it or apply it to each electricity invoice.

Water  

Depending in which state you are based, owners of apartments can be responsible for paying cold water charges instead of tenants. Also, remember these don’t attract GST!

Credit and collections  

Direct debit and prompt payment discounts as ways of increasing collection rates and failing that, prompting customers with SMS messages and reminders to their inbox.

 

 

 

Utilmate is specifically designed for body corporates that need a hassle-free, proven meter data management, billing and customer management service.

Features

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