If you’re providing telco, VOIP or “Internet of Things” products to residential or commercial customers, let Utilmate ensure it is done to the highest quality and as efficiently as possible.
You can now offer your customers:
Advanced meter billing from a constant stream of interval data. Pricing can be bundled up based on the time of year, week, day and even allow for public holidays to establish the correct tariff. There may be both import and export (solar) meter present and one or more gate meters with common area’s to measure.
Unbundled billing to allows customer to tell how much relates to the embedded network, how much to the distribution network and how much is for the electricity they are using. It is increasingly important for customers to see if they are to make an informed decision about changing retailers.
Concession cards are widespread in Australia and each state has their own rules and provisions for dealing with them. As billing agent, you will need to calculate the concession amount and either show it or apply it to each electricity invoice.
Depending on where you are based, owners of apartments can be responsible for paying cold water charges instead of tenants. Also, remember these don’t attract GST!
Direct debit and prompt payment discounts as ways of increasing collection rates and failing that, prompting customers with SMS messages and reminders to their inbox.
Utilmate is specifically designed for IoT providers that need a hassle-free, proven meter data management, billing and customer management service.