Utilmate has over 20 years of utility industry experience.  


Utilmate harnesses the power of the cloud to offer market-leading subscription billing services, normally reserved for the big guys, to utility companies globally.  

With our in-depth knowledge of your market, we can leverage our technical superiority along with strong relationships with our users, listening to their feedback, to understand business drivers and actively contribute to your success.


Utilmate helps your business grow


Our customers constantly look for ways to keep their operational activities at a high level.  We help our customers improve and are proud of our track record. We're always looking ahead because work and business never standstill.

Resident and commercial


Today many residential and commercial customers are managed by Utilmate comprehensive customer management and utility billing solution, and this number continues to grow.


Cloud solution


Utilmate leverages the power of the cloud to deliver technical excellence and open user communications to create an amazing user experience.



Meet some of the Utilmate team


Mike Thorne
Mike Thorne
Subscription Services Director

Mike is the Subscriptions Director at Utilmate and is responsible for the global growth and performance of Utilmate. With more than 20 years’ experience in the utilities and technology industries and 10 within the Agility CIS group, Mike understands what is important to modern utilities and how to enable the tech to make it happen. He loves a challenge and is relishing the challenge of taking Utilmate to the world. When not taking on the world, you’ll find him enjoying the great outdoors and beaches with the family.


Veeko Yin
Veeko Yin
Implementation Analyst

Veeko is a systems implementation engineer with unique and balanced experience in both networking/database administration and software development. He specialises in implementing CRM/billing cloud solutions for large enterprise utilities and in smaller start-up environments and has an instinctive understanding of big data, data modelling and the importance of the user experience. Veeko loves wildlife and is a friend of animals and can regularly be found with the family at the Auckland Zoo.


Leon Hong
Leon Hong
Technical Director

Leon is the Technical Director at Utilmate and is responsible for the technology and products of Utilmate. With more than 10 years’ experience in the commercial software development space, Leon understands the ins and outs of different technologies and how to apply them to solve real-world issues. Being a software development guru from a young age, Leon likes new technologies and adopts them pretty quickly, and developed interests in property technology and investments. When not working, Leon also loves gaming, Taichi, hiking, and badminton.

Tracey Smith
Tracey Smith
Marketing Manager

With over 20 years' experience in marketing, Tracey joined Utilmate in 2018 as our Digital Marketing Manager. Her primary focus is to inspire our customers to continue benefiting from using Utilmate and also attract new customers to the platform. Her expertise is in building, maintaining, and running successful campaigns aimed at improving customer experience and brand.


Matt Chessum
Matt Chessum
Cloud Application Analyst

Matt is a cloud application Analyst and has been working in the Agility CIS group since graduating from the University of Auckland in 2015. Matt now focuses on supporting our customers and overseeing the smoothness of the day-to-day operations at Utilmate. Outside of the office, Matt is heavily involved in music with his local church, or playing football and dodgeball.


Richard Taylor
Cloud Application Analyst

Richie is a cloud application Analyst who worked at Agility CIS for 3 years before coming to Utilmate in 2019. His focus is on supporting customers and improving our reporting services. Outside of work, Richie's interest include Brazilian Jiu Jitsu & music.