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Utility Billing Software for Property Managers

Automate tenant utility billing, invoicing and payments with a property manager-centric billing portal.

Utilmate delivers purpose-built utility billing software for property managers managing residential, mixed-use, and multi-site portfolios. Replace spreadsheets and manual processes with automated billing workflows that improve accuracy, reduce disputes, and streamline operations.

Try Utilmate for free Contact an Property Manager Specialist

Utilmate utility billing for property managers

Utility billing Is complex — automation makes it manageable

Property managers are responsible for recovering utility costs accurately while managing multiple properties, tenants, tariffs, and billing cycles. Manual billing processes increase administration time, introduce errors, and lead to tenant disputes.

Utilmate automates the entire utility billing process, giving property managers confidence that every bill is accurate, transparent, and delivered on time.

Accurate tenant utility billing
Reduced billing disputes and enquiries
Faster invoicing and improved cash flow
Clear visibility across all properties

Automated utility billing

Generate tenant utility invoices automatically using configurable billing rules and tariff structures — no manual calculations required.

PM software integration

Utilmate integrates with major property management software—less paperwork, more performance.

Flexible billling models

Support individual metering, shared services, flat-rate billing, and convergent billing across a wide range of property types.

Tariff & usage management

Configure demand-based, time-of-use, and custom tariffs with consistent application across your portfolio.

Property manager portal

Property managers can view utility usage by building or unit, generate reports, and manage everything online in real time.

Resident self-service portal

Enable residents to view usage, access invoices, and make payments online, reducing inbound queries and administrative workload.

Utilmate supports property managers across a wide range of environments, including:

Residential apartment complexes

Multi-site property portfolios

Mixed-use developments

Student accommodation

Build-to-rent communities

The platform scales with your portfolio, without increasing administrative overhead.

From usage data to tenant invoices — automatically

1. Upload meter data or integrate with property systems
2. Usage data is validated
3. Tariffs and billing rules are applied automatically
4. Tenant charges are calculated accurately
5. Generate and deliver resident invoices
Payments, reporting, and reconciliation are managed centrally

A trusted utility billing platform for property managers

Property managers choose Utilmate because it:

Is purpose-built for property management utility billing
Reduces billing errors and tenant disputes
Improves cost recovery and operational efficiency
Supports both single-site and multi-site portfolios
Generate and deliver resident invoicesProvides clear visibility across utilities and services
Payments, reporting, and reconciliation are managed centrally

Utilmate helps property managers move from reactive billing to controlled, scalable operations.

Ready to simplify utility billing for your properties?

Automate tenant utility billing, reduce administration, and gain clear visibility across your portfolio with Utilmate.

Try Utilmate for free Contact a property billing specialist

Property manager billing FAQs

What utilities can property managers bill using Utilmate?

Utilmate supports billing for electricity, water, gas, solar data, and shared services across residential and mixed-use properties.

Can residents view and pay their bills online?

Yes. Residents can access a secure portal to view usage, download invoices, and make payments online.

Does Utilmate support shared or unmetered services?

Yes. Utilmate supports both metered and unmetered services, including shared utility costs.

Is the billing process compliant?

Utilmate is designed to support compliant billing practices through transparent calculations and audit-ready reporting. Property managers remain responsible for ensuring compliance with applicable regulations.

Seamless Utility Billing—Simplified for You, Clear for Residents.

Anytime, Anywhere

Anytime, anywhere

Utilmate’s cloud solution keeps you connected anytime, anywhere—at the office, home, or on the go.

Customer portal

Customers manage their accounts, pay bills, set up direct debits, move in/out, and view usage.

Property manager portal

Designed for property managers, our portal gives you visibility and control over every site you manage. From billing to resident updates, it’s all at your fingertips.

Credit and collections

Automated collections paths, varying for different customer groups and all activities.

Automation and exception management

All key invoicing and collection processes are fully automated. The dashboards enable you to quickly view exceptions.

Accounts receivable

Invoicing, receipting and adjustments updating customers in real time. No delays.

Invoices and statements

Your most important piece of correspondence with your customer. Get your invoice looking the way you want it. Add your own logo, branding, payment terms and more.

Dynamic searching

User friendly dynamic searching allows customers, contact, sites and meters to be found quickly and easily.

Maintenance

A range of maintenance function for you to control system set-up and outputs.

Reporting

An extensive range of useful and insightful reports produced daily, weekly and monthly.

Mobile meter reader

Equipt your meter readers/field agents with the ability to enter meter readings and record notes using a smartphone or tablet device to transmit to your office.

Customer support

Our support team are available via email, online chat and ticketing system. Video tutorials and our extensive knowledge makes Utilmate even easier to use!

Seamless integrations

Utilmate effortlessly integrates with our chosen partners and integrations to help automate your billing and collection processes.

User friendly CRM

All customer, contact, accounts receivable, credit control, site, meter and usages information in one place.

Level 8, 139 Quay Street, Auckland 1010, New Zealand

NZ: 0800 947 901 Aus: 1800 952 579 US: 877 978 1677 enquiries@utilmate.com

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