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RUBS & metered billing

Whether you're billing from actual meter readings or using RUBS formulas based on occupancy or square footage, Utilmate simplifies the process. Bill for electricity, water, gas, trash, and more — all in one platform.

Property manager portal

With Utilmate’s property management access, property managers can instantly view utility usage by building or unit, generate detailed reports, and manage everything online—24/7, in real time!

Resident billing

Recover more utility costs with a flexible, accurate solution offering multiple collection options. Utilmate supports convergent billing, individualised invoices, and flat-rate billing to suit your needs.

Convergent billing

Consolidate all your utility charges from Utilmate, including ancillary and service charges, into a single comprehensive invoice.

Resident portal

Boost customer engagement with a fully branded, white-label self-service portal — giving your customers the convenience and control they expect. Residents can easily track their energy use, download bills, and pay online—all through a simple, user-friendly interface.

Expense management

Enhance the speed and accuracy of your billing and invoicing while reducing costs. Automated online payment processing accelerates invoicing, and detailed data capture with validation ensures reporting accuracy every time.

Flexible tariff management

Launch new tariffs quickly and easily with Utilmate. Whether it’s demand charges, load-based pricing, spot pass-through, time-of-use (TOU), or custom sub-tariffs, you can set it up yourself—no developer required.

Tailored solutions

We customise our tools to fit your property portfolio perfectly—duplex, accessory apartment, gated community, student accommodation, apartments —so you can maximise every dollar of your investment.

Utilmate simplifies multi-family and community associations resident utility management while ensuring every unit is accurately billed.

Anytime, Anywhere

Anytime, anywhere

Utilmate’s cloud solution keeps you connected anytime, anywhere—at the office, home, or on the go.

Customer portal

Customers manage their accounts, pay bills, set up direct debits, move in/out, and view usage.

Property manager portal

Designed for property managers, our portal gives you visibility and control over every site you manage. From billing to resident updates, it’s all at your fingertips.

Credit and collections

Automated collections paths, varying for different customer groups and all activities.

Automation and exception management

All key invoicing and collection processes are fully automated. The dashboards enable you to quickly view exceptions.

Accounts receivable

Invoicing, receipting and adjustments updating customers in real time. No delays.

Invoices and statements

Your most important piece of correspondence with your customer. Get your invoice looking the way you want it. Add your own logo, branding, payment terms and more.

Dynamic searching

User friendly dynamic searching allows customers, contact, sites and meters to be found quickly and easily.

Maintenance

A range of maintenance function for you to control system set-up and outputs.

Reporting

An extensive range of useful and insightful reports produced daily, weekly and monthly.

Mobile meter reader

Equipt your meter readers/field agents with the ability to enter meter readings and record notes using a smartphone or tablet device to transmit to your office.

Customer support

Our support team are available via email, online chat and ticketing system. Video tutorials and our extensive knowledge makes Utilmate even easier to use!