Anytime, anywhere

Utilmate’s cloud solution keeps you connected anytime, anywhere—at the office, home, or on the go.

Customer portal

Customers manage their accounts, pay bills, set up direct debits, move in/out, and view usage.

Property manager portal

Designed for property managers, our portal gives you visibility and control over every site you manage. From billing to resident updates, it’s all at your fingertips.

Credit and collections

Automated collections paths, varying for different customer groups and all activities.

Automation and exception management

All key invoicing and collection processes are fully automated. The dashboards enable you to quickly view exceptions.

Accounts receivable

Invoicing, receipting and adjustments updating customers in real time. No delays.

Invoices and statements

Your most important piece of correspondence with your customer. Get your invoice looking the way you want it. Add your own logo, branding, payment terms and more.

Dynamic searching

User friendly dynamic searching allows customers, contact, sites and meters to be found quickly and easily.

Maintenance

A range of maintenance function for you to control system set-up and outputs.

Reporting

An extensive range of useful and insightful reports produced daily, weekly and monthly.

Mobile meter reader

Equipt your meter readers/field agents with the ability to enter meter readings and record notes using a smartphone or tablet device to transmit to your office.

Customer support

Our support team are available via email, online chat and ticketing system. Video tutorials and our extensive knowledge makes Utilmate even easier to use!

Seamless integrations

Utilmate effortlessly integrates with our chosen partners and integrations to help automate your billing and collection processes.

User friendly CRM

All customer, contact, accounts receivable, credit control, site, meter and usages information in one place.