Utilmate Webinars

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Winning with MyAccount customer experiences

Winning with MyAccount customer experiences

UTILMATE USER TALK FORUM Wednesday 8 September, 11am - 12 noon (AEST)
Auckland 1pm, Brisbane, Sydney & Melbourne 11am, Perth 9am

If you want to reduce costs, attract new customers, improve customer loyalty, and offer a modern user experience, you should watch this webinar.

Learn how your Utilmate self-service customer portal can help your business provide relevant and agile experiences for your customers. The forum starts with key features of your MyAccount portal (30 mins) followed by what you asked to see.

What you will learn:

  • - Benefits of your customer portal. 
  • - Efficient and profitable digital customer interactions.
  • - Increased customer loyalty.  

 

 

Forum topics

MyAccount explained
Accessing MyAccount
Key functions
Usage stats

Move in
New or existing customers moving into one of the properties you supply a service too, they can easily get connected by using the move in form.  

Move out
Move out form allows your customers to advise you when they are moving, so you can stop their service.

Payment gateways
Setting up a direct debit or credit card payments

New feature coming
We'll show you our new template editing tool

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