Are your electricity invoices compliant?
UTILMATE WEBINAR: WEDNESDAY 25 NOVEMBER 2020
Does your current customer invoice have flexible payment options?
Do you provide meter, meter read, supply period and default information to your customers?
Are you comparing your customer's usage against other local households?
Can your customers see their usage history and average daily usage?
Do you explain the availability of social programs, concession schemes and provide the contact details for interpreter services.
Is your invoice clear, easy to understand and does it get paid on time?
We'll show you the ins and outs of billing customers under the National Energy Retail Law and National Energy Retail Rules and show you some great examples.
ABOUT THE SPEAKER
Subscription Services Director, Utilmate
Mike is responsible for the global growth and performance of Utilmate. With more than 20 years’ experience in the utilities and technology industries, Mike understands what is important to modern utilities and how to enable the technology to make it happen.